Hi, this is Ann, in response to you request for feedback I must say that your service was (a) Excellent and the products and the quality is also Excellent.
I appreciate your service and will definitely be ordering much more in the future.
Your service is excellent. Jewellery design is good. My only feedback is that it will help a lot if the description is detailed in terms of the metal used, not colour. There are some that are 'silver' is mentioned but there are some that are not mentioned whether it is a silver or silver plated only.
Can I also ask if I can have pictures of the pieces that I have bought with no company stamped on it?
I have recieved the jewelry, and I am happy with the items, once I place them in my shop I will see how they sell, I think they will do well. I will let you know the feedback from my clients, I am sure I will be doing more business with you, I did think the shipping was a bit high priced. Thank you for the prompt shipping.
Hello Selina, good news, I received the package today from DHL, thank you kindly. Please know that one piece came to me broken, item X1079, blue quartz pearl necklace, the strand is broken in half and there is no way for me to tie it back as it is broken in the middle. Do you want me to return it, or can I get a credit on my next order? Some of your pieces are very lovely and I am sure I will be able to sell them soon. Thank you.
I am used to commanding(ordering) these crystal rings at another supplier in china, but there was not any more and I found your website.
Your Rings answers exactly my waits(expectations) .
Hi Silina & Helen,
I found my shopping experience with AYPearl to be excellent with very good communication and swift delivery. The products are great and excellent value. I will be shopping with you again :)
Hi....The services was excellent and the products are high quality..Thank you for the professional attention..I would like to see see more products with sterling silver being used...I will surely be ordering again.
Dear Silina. Order received will be adding many of the lines for 2011. Cannot consider the Agate Necklaces as they have arrived with chipped stones. ! Let me know when you are back from holiday and we will place new order on your return. Thanks
We attach great importance to feedback from our costumers to the products and service. According to costumers' suggestions, we continually improve our service and design new jewelry. 99% of our costumer expressed their satisfaction with our products and service. We take great pride in appreciation of our costumers and offer their feedback in part.
Just a short email to say thank you for the jewelery that arrived today. Very happy with the quality of your product.
Enjoy the rest of your week.
It is OK for me that I do not have to pay the money of 32 usd, which covers the loss of the broken item.
The ID of the broken item is: A4501
I will order more products from you when I need it.
You have high freight cost compared to others suppliers.
I am very satisfied with your quality, and I think you have nice products.
I wanted to thank you very much for getting my shipment to me last Friday as you promised. I wanted to write to you sooner, but have been very busy. I really appreciate your fast service. Everything was very pretty and I only had 2 problem pieces:
B469 was missing a crystal on the bail
B1246 was not as pictured and I do not care for the bail that was used
Thank you again for continuing to make such beautiful jewelry and deliver so quickly!
Thank you for your lovely products, received today 7th July 2008, all arrived safely, very quick delivery time. The Jewellery is Just beautiful, much better than the pictures.
All the Best
Hi Thank you very much for that, looking forward to doing more business with you, already have new orders from customers arriving daily, so that you for letting me use your pictures. Everyone here in UK love your products, well trading as Beckys Gems I suppose they love mine too. But really thanks so much. Just the boost we wanted. Hope many years being business partners and friends.
All the Best
We were very pleased with our order and liked all of the jewelry we ordered plus the exceptional service we received from your company. However, I would like to mention that one necklace was broken.
We look forward to doing business with you again.
Package arrived. Wonderful jewelry. My customers will love it.
I will use my credit of $22.70 on my next order.
Thank you for your beautiful jewelry.
Dear AY Pearl Team,
Thank you. Thank you. Thank you! The order I received was so absolutely beautiful. Each item was exquisite. A special thank you for the perfect earring matches so artistically done. Wow, your team is amazing.
Hi Ay Team,
All received OK and very happy with products.
Thank you for the latest link to your new products. I know I've told you before how much I like your jewellery - but I'll say it again. You have made a huge difference to my business. I'm so glad I;ve found you. With the effort you put in to design and your superb customer service, you deserve to do really well. Best of luck to you all.
Best wishes and thanks
We are delighted we received your products today.
The items are truly beautiful and the craftsmanship is dazzling!!
We will be placing another, larger order in due course.
Dear Ay Pearl
Thanks very much. The jewelries have arrived. I am really very pleased and surprised about the good quality. Will order again very soon.
Dear AY Pearl,
I have received the parcel yesterday. Thank you very much for your good service.
I have received the parcel today.
They are so beautiful,
Thank you very much for your exellence service.
I will buy again.
Yes you are quite right my order did arrive today and there is no damage at all.
I am so happy with your product. It is of a very high quality and delivery is always on time. My customers are also very happy.
I am very happy to continue doing business with you and also wish you and your staff much prosperity.
Thank you very much for your efficient services. Yes, I received my parcel yesterday and am very pleased with my items – thank you so much.
I look forward to obtaining more items next year.
Wishing your company a prosperous New Year
Ili Samisoni (a pleased customer)
I have received the jewellery today and am very happy. I will be forwarding another order very soon. Many thanks.
Every thing was good, the qualiry is realy good I'm very happy to found your company I am going to star promoving your products
I recieved my parcel this morning and I am delighted with your products, I look forward to ordering again soon.
Thank you for the information on single strand pearls.
I will add further items from the website to this order.
Please pass on my thanks to the people who make the lovely jewellery you have sent to me so far.
Thank you very much for the order which arrived yesterday. It's all beautiful and the quality is excellent.
With best wishes
I am travelling in the States at present my wife has received the shipment is is very happy with the quality of the jewellery.
When I get back at the end of this week we will discuss and look at how we move forward with marketing our range and where your
range fits in.
Thanks for all your help.
We are happy to tell you that many of your designs performed very well in our survey -- about 15 of these designs were rated better than
all other designs tested.
Dear Valued Customer,
We have learned online that you have received your parcel.Are you pleased with your jewelry?We hope so!
Thanks for your interests in our jewelry.
We hope that we can go on cooperating in the future!
Very much so! We are in the middle of research on many designs among American consumers. I will show the results to you when we
are finished. We are very excited about building a relationship with your company.
I received my order today and I have to say that I am thrilled with your product. The jewellery is beautiful and it arrived in good time!!
Thank you very much and I will definitely continue to do business with you.
I received your package and everything wae fine. I really like your jewellery and it sells well here in Sweden.
I will most likely place another order soon.
I received my package today. Thank you for the gifts, they are very nice. I did have one necklace that arrived broken but I will have it repaired.
The jewelry is lovely and I am very pleased.
Thanks Robyn Rush
Yes the pearls look nice and will be placing another order shortly.