We operate a "7 Days Guarantee", If for any reasons you are unsatisfied with our items, simply return it to us in its original condition within 7 days upon receiving the items for the refund or replacement. This guarantee does not apply to custom orders, special order or pieces that have been modified as per customer request.
If customers want to return the items which without quality problem, then customers should pay the shipping cost of returned items and the custom duty which may cause when the returned items imported into China.
Please follow these steps to return your products item(s):
We are not liable for the loss and damage during the process of transport of the returned goods. Please refer to the declaring sum filled when we delivery the goods if you want to know the product sum.
what we sale are natural jewelry, we hold the belief of making every effort to keep the most natural characteristics of our products. It is normal that the color and shape of our jewelry occasionally come to be a little different from those in pictures.